What is the SWIMshop shipping and back-order policy?
East Coast Shipping Charges:
$3 per item. Normal orders over $75 ship "BEST WAY" for free.
West Coast Shipping Charges:
$4 per item. Normal orders over $75 ship "BEST WAY" for free.
In-stock orders are usually shipped within 1 - 2 business days.
BEST WAY shipping - Items will usually ship together.
Express and Rush Shipping is available.
Custom, Heavy, and RUSH items will be shipped at cost.
Some items will take 2-3 weeks to ship.
You will be notified of any delays longer than 3 weeks at the time of purchase. If you need an item immediately, CALL or EMAIL us. 770-479-9655 customercare@swimshop1.com
Merchandise Exchange/Return Form
RETURN POLICY
Unworn/unused items may be returned within 30 days of receipt for a full merchandise refund on your credit card. Original packaging and tags must be intact. Defective items will be inspected and may be replaced or a store credit will be issued. Returns over 30 days are subject to a 10% Re-Stocking fee or will be refused.
Does the SWIMshop Take International Orders?
- Established Customers in other countries will be handled on a case by case basis.
- We do ship to APO and all US service addresses.
- International orders are welcomed, but transactions must be completed in English.
- Our customer service agents will guide you through the process via email.
- There are many countries we cannot ship to due to credit card fraud or political instability.
- Orders may be shipped via US Global Mail after certifying your address and billing information.