Please read the
following if you have questions about your order or need to return/exchange
- Your order has
been carefully packed and inspected.
Please check the contents of all packages received immediately
against the items shown as shipped on your invoice. You must notify us within 24 hours of
receipt if there is a discrepancy.
- Some items may
be on backorder (See Column BO) and will follow. You will be notified if they will take
longer then 3 weeks to reach you.
- If you have
paid a set shipping/handling fee, it will be charged on the first invoice
only. Your next shipments will have
no charge for shipping.
- If your
package was damaged by the carrier, please notify us and keep all packaging.
- Sale items including Grab-bag may be exchanged only.
must be made within 10 days. All
tags, sanitary liners, and packaging must be in original condition. Items must not be worn in the water.
Your credit card will be refunded. If
you paid by cash or check, a store credit will be issued.
- All custom/team
printed items are final sales. No
returns or exchanges are possible.
items will be replaced or a store credit will be issued. We do not charge shipping to you when
replacing a defective item.
- We will send
you a return label if your item has been miss-shipped and replace the item
with no shipping fee. You have the
choice of putting the correct item on your credit card for us to ship as
ready, crediting your card when the miss-shipped item is returned; or just
send the incorrect item back to us for a replacement.
- Returns made
by open accounts over 30 days are subject to a 10% restocking fee. If the item has been discounted, you
will be credited at the lower sale price.
- Be sure to
send all returns via a traceable and insured method. We do not accept
C.O.D. deliveries. All Credit Card information is
encrypted on our system.
Information: We need partial credit card
info to process your refund quickly: card # XXXX ___ ___
___ ___ ___
___ ___ ___ XXXX MIDDLE 8 NUMBERS
am returning: Item # and description: Qty
send me the following: Item # and
description: (Shipping Charges will
item $7.50, 2 items $10.50) Call for a quote on heavy or unusual exchanges.
return a copy of your invoice. You may
use this label as our authorization of your return.
Unlimited SWIMshop, Inc
2345 White Rd
White, GA 30184-3234